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REFUNDS & RETURNS

Welcome to the R&R page for Reflections with Kate. Please contact me if you need any further assistance with my Holistic/Chakra pieces. All of my pieces are satisfaction guaranteed. Please contact me regarding any problems with breakage or if you are unsatisfied with your product. All specialty products that are custom ordered are non-returnable and if harmed in shipping will be replaced if the product as the product or base is available. Please keep in mind, I cannot always readily get certain stones because I might have to get them from overseas. All specialty products custom ordered will be shipped as soon as possible. I am at the mercy of overseas shipping in some cases with certain gemstones and they are sometimes delayed up to 6 weeks. I will let you know upfront if I need to order product from overseas.  I would love to work with you regarding any requests you may have.

Your happiness with my product is my goal!!

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Please CONTACT ME if you have a special request,

I can work with you, get you a price

and some photos of the materials before you commit.

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